Can I ask for my data to be erased?

You can request erasure through live chat or privacy@ovabet.asia after account verification. Some payment, security, or legal records may need to remain for a required period.

Reference

Privacy clarity before your first account

Your account data, device signals, and DANA, OVO, GoPay, and QRIS wallet records are handled under this Privacy Policy before you open the lobby.

DANA data contextOVO wallet checksGoPay account recordsQRIS payment logs

Browse Lobby Read FAQ

What data we collect and why

ovabet Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Clear privacy rules help you know what happens when you create an account, verify a phone number, make a wallet request, or open a game category such as Live Baccarat, Aviator, Ways of Qilin, Tennis Betting, Bingo, or Royal Fishing. We collect the data needed to

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run your account, confirm wallet activity, prevent account misuse, answer privacy requests, and keep session records consistent across phone browser and app-style web access. Payment data linked to DANA, OVO, GoPay, and QRIS is used to match your account name, amount, time stamp, and transaction status,
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not to access your outside wallet balance. If you contact us from Denpasar or any other Indonesian city, we treat your privacy request through the same account check. Access and eligibility depend on local law and are available only where local law permits.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT ROUTES

Fast privacy contact from your account

Privacy questions should reach the team that can verify you safely. We keep account help available from 09:00 to 23:00 WIB through live chat, WhatsApp, and…

ACCOUNT CONTROLS

Controls that keep your data clear

We handle privacy as an operating task, not a slogan. Account registration, wallet matching, cookie use, and device checks each have a defined purpose, and access to those…

Registration data

We collect account name, phone, email, and login details so we can maintain your account, contact you about privacy requests…

Payment data

For DANA, OVO, GoPay, and QRIS, we store transaction status, amount, time, and reference data.

Device records

When you sign in from a new phone or browser, we may log device type, IP range, and session time.

Cookie choices

Cookies help keep you signed in, remember language choices, and measure page errors.

Retention practice

We keep account and payment records only as long as needed for service, dispute handling, security checks, and legal duties.

Request handling

If you ask to access, correct, or erase data, we check your identity first.

Privacy questions you may ask first

This FAQ focuses only on the Privacy Policy and the choices you have around your data. We answer the questions we receive most often about account records, wallet references, cookies, device logs, and privacy contact routes. If your question involves a specific transaction or session, sign in first when possible so we can match your request to the right account without exposing details to another person.

We collect the account details you submit, such as name, phone, email, login records, and verification steps. We also keep session and wallet reference data when needed to operate your account safely.

We keep payment reference data so your wallet activity can be matched to your account. This includes amount, time, status, and reference codes, not access to your outside wallet balance.

Yes. Start from Account > Profile > Privacy Request or contact support from 09:00 to 23:00 WIB. We verify your registered phone or email before changing account data.

We may log category and session activity, such as Live Baccarat, Aviator, or Tennis Betting, to maintain account records, handle disputes, and improve privacy security around unusual account access.

Cookies help keep your session active, remember language choices, and record page errors. You can clear them in your browser settings, but you may need to sign in again afterward.

You can request erasure through live chat or [email protected] after account verification. Some payment, security, or legal records may need to remain for a required period.

Only staff assigned to account service, security checks, or privacy handling can view the relevant records. We verify your identity before discussing account-specific data through chat, email, or WhatsApp.

Privacy clarity before your first account

Fast privacy contact from your account

Controls that keep your data clear

Registration data

Payment data

Device records

Cookie choices

Retention practice

Request handling

Privacy questions you may ask first

01 What data does ovabet collect when I open an account?

02 Why do you keep DANA, OVO, GoPay, or QRIS records?

03 Can I ask to correct my account data?

04 Do you track the games I open?

05 How do cookies affect my privacy?

06 Can I ask for my data to be erased?

07 Who can see my account privacy request?

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